Shipping & Returns

How long will it take to get my order?

We ship out within 1-3 business days, and most customers receive their bikes in 2-9 days.

Do I have to pay for shipping?

Nope! Most orders in the U.S. ship free of charge. Just place your order and we’lltake care of the rest

What’s your return policy?

We ofer a 30-day return window. f youre not completely happy with your JECHAM , just reach out to us within 30 days and well help you with a return.

Orders

Will I get an order confirmation?

You’ll get a confirmation email with your order number as soon as your purchase is complete. Once your bike is on the way, we’ll send a tracking update so you can monitor the shipment.

Can I change or cancel my order?

If your order has not been dispatched yet, please reach out to us as soon as possible. We’ll try our best to make changes or cancel the order based on its current status.

What payment methods do you accept?

We support PayPal, major credit cards, and Klarna, giving you multiple convenient ways to pay.

Products

What models do you currently offer?

Our lineup includes six core models: QF100, QF200, QL200, QF-DM200, DM2000, and BS-V60. Each model is designed for a different type of riding, and you can find the full specifications on the individual product pages.

Can I buy spare parts or accessories?

Yes, we do. We provide batteries, tires, brake pads, and a range of replacement parts and upgrades to help keep your bike in top condition.